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Support

How can we help?

Questions about Tracee, your account, or Tracee in ChatGPT, Claude and other AI assistants? Write to us and a person will answer, usually within one business day.

Email support@traceeai.com

  • Account and sign-in

    Trouble signing in, joining a workspace, or inviting your team.

  • Tracee in ChatGPT

    Connecting Tracee in ChatGPT, choosing a workspace, or a draft that didn't come out as expected. In ChatGPT, Tracee only reads your workspace and saves drafts; publishing and sending happen in Tracee.

  • Channels and connected apps

    Connecting LinkedIn, X, Instagram and other channels, your CRM or ad accounts.

  • Privacy and your data

    Exporting or deleting your data, or questions about how we handle it.

See also our Privacy Policy and Terms of Service.