Answer comments and DMs

Tracee reads comments, direct messages and mentions from every connected channel every 10 minutes, and sorts each conversation as lead, question, complaint, praise, spam or other.

tracee inbox list --view needs_reply
tracee inbox get <thread_id>
tracee inbox draft <thread_id> --instruction "Thank them and offer a quick demo"
tracee inbox reply <thread_id> --text "Thanks so much! Want a quick demo this week?" --close

• draft writes three replies and saves the first as the conversation's draft, for a person to send with one click. Nothing is sent.
• reply sends. If the workspace requires approval to publish, it waits for a person.
• close, reopen and spam take several --thread-ids.

Auto-draft

tracee inbox auto --mode draft --intents lead,question --instruction "Always offer a demo link"
tracee inbox settings

With auto-draft on, every new conversation of those kinds gets a reply written and left for a person. Sending replies on their own can only be turned on by a person in the app.